Last Updated: October 2, 2025

Privacy Policy

Trade Zone is committed to transparency, security, and protecting your personal information.

1. Introduction

Trade Zone is the smarter way to buy, sell, and connect across Ghana. By using our services, you agree to this policy and our data handling practices.

2. Information We Collect

  • Account details: name, email, phone, password.
  • Profile and listing details: photos, descriptions, pricing, location.
  • Usage and device data: logs, analytics, app interactions.
  • Third-party data from payment, verification, and analytics providers.

3. How We Use Information

  • Provide and improve core marketplace services.
  • Verify identities, detect fraud, and improve safety.
  • Deliver customer support and operational communication.
  • Analyze performance and build better user experiences.

4. Information Sharing

We do not sell personal information. Data may be shared with other users, trusted service providers, legal authorities, or during business transfers when necessary.

5. Data Security

We use security controls such as encrypted transmission, access restrictions, monitoring, audits, and incident response processes.

6. Your Rights and Choices

  • Access, update, export, or request deletion of your data.
  • Manage communication preferences and notification settings.
  • Control privacy options for profile and listing visibility.

7. Cookies and Tracking

We use essential, preference, analytics, and marketing cookies to improve your experience. You can manage cookie choices in browser settings.

8. Third-Party Services

Our app may connect to third-party services for payments, analytics, maps, and social sign-in. Their policies apply to their platforms.

9. Data Retention

We retain data only as needed for operations, safety, legal compliance, and service quality. Account deletion requests are processed according to policy timelines.

10. International Transfers

Data may be processed outside Ghana where safeguards are in place, including contractual controls and security standards.

11. Children's Privacy

Trade Zone is not intended for children under 13. If we discover such data, we remove it promptly.

12. Changes to This Policy

We may update this page and notify users for significant changes through in-app and email channels where appropriate.

13. Contact Information

Email: support@tradezonegh.com | Phone: +233209044763 | Location: Accra, Ghana